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August 3, Thursday

1:00 PM EDT

Free

Optimizing Learning in Healthcare: Innovations in Instructional Design for Enhanced Customer Care

In today's healthcare landscape, providing exceptional customer care is a top priority. This interactive workshop dives into the realm of instructional design and its critical role in optimizing learning experiences for healthcare professionals to deliver outstanding customer care. Join us as we explore innovative instructional design strategies tailored specifically for the healthcare industry.

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During this workshop, you will:

  • Discover the fundamentals of instructional design
  • Explore emerging trends and technologies
  • Design learner-centric training programs
  • Foster collaborative learning communities
  • Assess and evaluate learning outcomes
Join us in this workshop and unlock the potential of instructional design to revolutionize learning in the healthcare industry. By embracing innovative approaches, you will empower your organization to deliver enhanced customer care and elevate the overall patient experience.

Note: This workshop is suitable for healthcare professionals, educators, instructional designers, and anyone interested in leveraging instructional design to optimize learning in the healthcare sector. No prior experience in instructional design is required.

About the presenter

Holly Owens

Instructional Designer

Meet Holly Owens, a seasoned educator, instructional technologist, and podcast host, committed to designing impactful learning experiences. With over 17 years of experience in education and corporate settings, Holly has a deep passion for educational technology and online learning. She holds dual master’s degrees in Instructional Technology and Distance Learning from the University of Maryland, Global Campus. She has taught at prestigious institutions like the University of Maryland, Baltimore County, and Touro University.


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