14 minutes Learning and development is one of the core HR responsibilities and significantly affects business success. Without it, employees don’t grow...
16 minutes So, your classes are now online, but you need to keep your students in line. But a disciplinary approach is...
19 minutes Gone are the days of regularly scheduled programming. Nowadays, we watch TV on demand, we use our cell phones to...
22 minutes Do you want to improve your call agents’ efficiency and enhance their interactions with customers? Call center games can be...
13 minutes Remote work is definitely more common than it used to be, but it still comes with its challenges. Countless distractions...
13 minutes Did you know that there is a “secret weapon” for turning staff potential into performance and bringing trainees up to...
12 minutes Scenario-based learning (SBL) is an immersive training environment where learners meet realistic work challenges and get realistic feedback as they...
20 minutes One of the biggest challenges nonprofit organizations face is working within a limited budget. Not only does this budget have...
19 minutes The quality of the customer service your company provides will have a direct impact on how successful your business becomes...
6 minutes Let’s say you’ve created a training course and put it online. You run a report on your course a few...
13 minutes Because data is every company’s greatest asset, its protection is core to any business’s success and survival. When we think...
16 minutes As remote work gets more and more essential due to the global pandemic, employers need to update their processes and...
14 minutes The trend nowadays is from office to online, in case you hadn’t noticed. But more worrisome than empty office spaces...
12 minutes Are you a corporate educator with a “need to lead”? Then this article is for you. We’ll investigate what a...
11 minutes It may sound dramatic, but saying that the world is facing a reskilling emergency is not an overstatement. According to...
4 minutes Take a look at any book in PDF format. It looks good overall, but it’s still hard to read. You’ll...
11 minutes To raise the customer retention rate and simultaneously acquire new clients, your employees must be trained to make every customer...
