Compliance Training for Employees: Key Examples and Practical Tips
Do you find compliance training to be a real pain in the neck? Employers may see it as a distraction from profitable business operations and an extra cost, while employees may see it as extra work, a distraction from their main tasks, and a pointless formality. However, the thinking on both sides is shortsighted.
In this article, we will discuss ”what is compliance training” and the importance of compliance training, and also provide you with a compliance training definition and a guide on how to develop a compliance training program and make it more effective. If you are familiar with compliance training and want to learn how to launch this process, click here to skip to that section.
What is Compliance Training?
Compliance training is a formal program that educates employees on the corporate policies, procedures, and actions needed to avoid workplace problems and legal violations. These policies and procedures are often job or industry-specific. However, they are often government-mandated and apply across industries or the corporate world. There are many benefits of compliance training:
- Creating a safe work environment
- Increasing productivity
- Upholding an organization’s values
- Reducing absenteeism
- Fostering good employee training
- Ensuring occupational safety
- Promoting good company culture
- Securing insurance for your organization
- Protecting your business reputation
- Minimizing the risk of legal action
What is the purpose of compliance training?
Or why is compliance training important? Apart from the benefits mentioned above, the purpose of compliance training is to equip employees with a comprehensive understanding of the pertinent laws, regulations, internal policies that govern the operations of their respective organizations, and other compliance requirements. This can save companies significant resources by helping them avoid compliance-related fines and build a better working environment. So, this is why compliance training is important and most companies have a mandatory compliance training policy.
Examples of Compliance Training Programs
No matter what type of business you run, having a mandatory compliance training program should be high on your priority list. Here are some types of government-mandated and industry-specific employee compliance training programs:
Anti-harassment training
Anti-harassment compliance training programs provide guidance and measures for responding to incidents of bullying and harassment. It should provide employees with verbal, physical, psychological, and sexual harassment training and outline penalties for any associated behaviors. Ensure your new employee compliance training covers effective strategies for responding to bullying and harassment and provide intervention strategies.
Diversity training
Diversity training is one of the most popular types of compliance training that emphasizes how to work with people of different ethnicities, genders, sexual orientations, ages, etc. Your employees should learn to embrace the diverse inputs and perspectives a diverse workforce can bring.
Data protection & privacy training
To ensure regulatory compliance training within your organization, your program should distinguish between Personally Identifiable Information (PII) and Personal Data and explain how and why this information is exploited. Your employees should also be aware of the General Data Protection Regulation (GDPR) to handle data safely.
Cybersecurity training
Cybersecurity and Data Protection & Privacy overlap, but proper corporate compliance training for staff should distinguish them clearly. Employees should learn how to efficiently manage the growing volume of sensitive and/or confidential information and how to protect people’s identities and personal data in these programs.
Business ethics training
Every company needs a code of ethics with disciplinary guidelines. It should describe corruption and cheating in your organization and cover grey areas and conflicts of interest. Essentially, your ethics and compliance training programs should include risk assessment training, whistleblowing methods, accountability structures, and a system for addressing grey areas/conflicts of interest.
Workplace safety training
While certain industries, job titles, and environments pose additional risks in terms of physical safety, even your standard office setting must adhere to basic workplace safety standards. Employees should be trained in first aid and what to do in the event of an unforeseen emergency.
OSHA Training
Occupational Safety and Health Administration (OSHA) training ensures your employees understand workplace safety standards and procedures to prevent accidents and injuries. The training should cover hazard recognition, proper use of safety equipment, emergency response protocols, and other safety measures. Tailor the content to address specific industry risks, from construction to healthcare, to ensure compliance and employee safety.
Anger Management Training
Anger management training focuses on equipping employees with strategies to manage and diffuse workplace conflicts. It should cover identifying triggers, using de-escalation techniques, and fostering a culture of constructive communication. This type of training is especially beneficial for high-stress roles where emotions can run high and affect workplace harmony — a popular business compliance training for managers.
GDPR Training
General Data Protection Regulation (GDPR) training is essential for any business handling personal data. This program should explain the principles of data protection, employee responsibilities in safeguarding personal data, and the consequences of non-compliance. Include case studies and real-life scenarios to help employees apply GDPR principles to their roles effectively. This is why this should be a required compliance training for employees.
508 Compliance Training
508 compliance trainings ensure your organization’s digital content and systems are accessible to individuals with disabilities, in line with Section 508 of the Rehabilitation Act. Employees should learn about web accessibility standards, assistive technologies, and how to create inclusive content, such as documents and multimedia. This is not exclusively IT compliance training or compliance training for new employees, but it is particularly crucial for new hires and teams involved in content creation, web development, and IT.
Anti-Bribery and Corruption Training
Anti-bribery and corruption training educates employees on recognizing and preventing unethical practices. These compliance employee training programs should define bribery, outline examples of corruption, and explain the legal and organizational penalties for engaging in such behavior. Ensure your compliance training content emphasizes global anti-corruption regulations and provides clear reporting mechanisms for whistleblowers.
The Best Compliance Training Examples
Through iSpring Suite, organizations can learn how to make compliance training fun for employees. Here are some examples of courses and quizzes that are part of online compliance training programs. Check them out to launch staff compliance training in your company:
Fire Safety Compliance Course
In this iSpring course, employees are immersed in the middle of an everyday office scenario where they learn how to identify fire hazards, perform a fire safety risk assessment, and respond to the outbreak of a fire if it occurs. Through the use of multiple interactive elements in a simulated setting, workplace compliance training is engaging for employees.
Diversity and Inclusion Course
Employees can embark on an enlightening journey with this captivating course that delves into the world of diversity and inclusion. This iSpring’s course reveals the secrets to fostering a harmonious and accepting environment within your organization where respect and understanding thrive.
First Aid Quiz
Employees can learn how to do cardiopulmonary resuscitation (CPR) or assist someone who is experiencing cardiac arrest by taking this iSpring quiz.
Online Compliance Training for Employees
The best way to teach your employees is through compliance eLearning. Online compliance training for employees saves time and money and makes learning engaging. Below are some helpful steps for automating compliance learning in your organization.
Step 1: Develop your courses
Creating an employee compliance training plan requires planning. The first thing you need to do is decide what topics to cover in compliance courses and identify compliance training requirements. Then, identify the purpose and audience of each course and decide what should be included in compliance training. Next, create a scenario, and script, and visualize each slide using a storyboard. Likewise, you may need to work with SMEs and legal professionals to verify that course content comply with relevant laws.
Please note: While you do need to create some custom course content that addressed specific needs of your company, you can purchase more universal programs from compliance training providers. Or even order compliance training services to have custom programs developed for you by professional eLearning developers, like iSpring Academy. This will save you time and effort.
Interactions
iSpring Suite enables you to create or incorporate a wide variety of interactions. For example, you can create interactive compliance training by using the Steps interaction to provide your employees with a step-by-step guide on how to behave in the event of a terrorist attack.
You can also use the Tabs interaction to outline the whistleblower cases for a course on business ethics.
Simulated scenarios
Providing realistic scenarios and storytelling through iSpring Suite can enhance employee awareness of compliance rules and laws, including life safety, ethics, inclusion, and more. Plus, it makes the training experience much more interactive and engaging.
Here’s an example of a course with simulated scenarios on dealing with armed robbery:
Quizzes
Quizzes and assessments are a great way to reinforce learning and hold employees accountable. With iSpring Suite, you can make course content more effective by creating engaging quizzes with drag-and-drops, matching or sequencing games, fill-in-the-blanks, and more.
Here’s a slide from the quiz on fire safety:
There are off-the-shelf fire safety and compliance courses, but only courses written by you will reflect your business. The best part is that iSpring takes care of your online course forever. You only need to develop your program once. You can reuse it for other training initiatives, like new onboards, and tweak it to keep your compliance courses current with legislative changes, requirements, and standards.
Step 2: Upload your courses to an LMS
After your course is ready, you need to distribute it to your employees. A learning management system (LMS) is the most convenient way to upload a course. LMS serves as a portal for staff to access corporate training programs. It helps you with your training efforts by organizing courses, managing students, and tracking progress, activity, and results.
If you still don’t have an LMS, you can try our learning management system for effective compliance training. In addition to basic LMS options, iSpring Learn has some features that will help you make training on compliance even more effective.
Flexible structure
You can divide your employees into corporate-like branches with iSpring. This option may help if you need to assign different compliance courses to multiple departments or distribute different content types to workers in states with different laws.
Assigning a course
With iSpring Learn, assigning courses to employees is easy. LMS users can manually add employees by name or search with advanced parameters to add a group. You can also set other rules to allow the LMS to automatically enroll new hires in eLearning compliance training courses once they are added to a “New Hires” group.
Recurring enrollments
Employees must take courses repeatedly. For instance, you may want your staff to regularly review safety rules and regulations or other compliance topics. You can set up automatic course re-enrollments at specific intervals for this and other training initiatives if you don’t like manually enrolling users.
Blended learning
Consider incorporating blended learning, which combines elements of asynchronous learning and synchronous learning. In the LMS, you can schedule meetings with employees to discuss new company policies or government legislation and check attendance.
If you’re a large corporation that has employees situated in different regions or even all over the globe, you may want to meet your colleagues online. Since iSpring Learn is integrated with Zoom, you can host meetings directly from the LMS.
Sign up for a free 30-day trial of iSpring Learn to see if it’s right for your organization!
Step 3: Keep track of learners’ results
Your trainees will receive their courses shortly after you upload them to your LMS. Note that tracking and reporting features are crucial when choosing an LMS.
With iSpring Learn, you can stay on top of learners’ results. You can track such important things as:
- Course completion and learner progress rates
- Learner results/scores
- Attempts and answer breakdowns
- User feedback
Take a look at this sample Course Progress Report. You can see how many users have started and finished your uploaded courses, how many are overdue, and more. From here, you can click on individual courses to get more detailed information on course completion.
These metrics are undeniably important because they show how engaged your learners are. You can monitor your users, what they’re viewing, and how long they’re viewing different parts of your course to see what’s working and what’s not!
FAQs
What should compliance training include?
The content of compliance training might vary depending on the industry, the specific legislation that applies, and the policies of the business. However, here are some things that should be included when you’re training compliance:
- Designation of a compliance officer and committee
- Good education and training
- Effective communication channels
- Internal surveillance and auditing
- Rapid response to identified issues through corrective measures
What are the 5 essential elements of corporate compliance?
The five essential elements of corporate compliance are leadership, risk assessment, standards and controls, training and communication, and monitoring. By incorporating these five elements into your company compliance training program, an organization can more effectively comply with global enforcement and regulatory requirements.
Final Thoughts
Corporate compliance training program is necessary, but not necessarily evil. Rather than framing it as a burden, reframe it as a benefit for both you and your staff. And there are indeed many compliance training benefits for every organization. Now you know many corporate compliance training topics and maybe even got some compliance training ideas for your company.
The best part is, once you automate your training efforts using authoring software like iSpring Suite, you can reuse them over and over again, with minimal updating as necessary. Furthermore, the right LMS system will do most of the administrative work and reporting for you.
So would you like to deliver sophisticated and highly engaging compliance training with minimal time, money, and effort? Then try our free 14-day trial of the iSpring Suite authoring tool. If you still don’t have an LMS, also test-drive iSpring Learn without paying a cent!