Welcome to The iSpring Support Center
Select a product to access its help docs or browse further to find out answers to common questions.
FAQ
Does my LMS support courses created in iSpring Suite?
Check compatibility with my LMS →
How do I start using iSpring Suite Max after purchase?
Can I save and work with projects on external drives or OneDrive?
How can I edit published SCORM courses?
How do I delete a user from iSpring Learn and assign training to a new user?
With iSpring Learn subscription plans, users who log in during the payment period will occupy a seat in the account. If all seats are taken, you can still add new users, but they won’t be able to log in until the next payment period.
When managing your iSpring Learn account with all seats occupied, instead of deleting a user (which also erases their progress), it's better to either deactivate them or change their status to "Employment ended." It's important to note that this action will not free up a seat during the current payment period. However, it will keep their progress intact, and they won't be able to log in during the next payment period, thereby vacating a seat.
Articles on the most common support questions
Managing projects in iSpring
Learn how to manage your projects when creating online courses or presentations with iSpring tools.
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