iSpring Learn — What's New

Comments on articles in the Knowledge Base

Now, learners can comment on articles to complement ideas, share feedback, or ask questions. Engage directly with coworkers, clarify materials with the article author, and spot inaccuracies to keep your knowledge base entirely accurate and clear.
How to comment on an article →

Flexible access to 360° Review reports

Managers responsible for conducting 360° Reviews can now view only the results for their own department, ensuring confidentiality and reducing irrelevant information. Account owners and administrators still have full access to all review sessions.
How to set up access to 360° Review results →

Custom fields in course details

You can add the same training content to multiple categories within the iSpring Learn Catalog. This reduces manual work — you can upload materials and share them with different departments at once, ensuring that all learners have access to the training they need.
How to add the same content to multiple Catalog categories →

Custom design in the Knowledge Base

Personalize Knowledge Base with your company’s colors to reinforce the corporate look and feel.

Bookmarks Section in the Knowledge Base

Easily add folders, articles, documents, and links to your bookmarks for quick access. Create a personal list of frequently used resources to keep them at your fingertips, saving you time on searches.
How to add bookmarks →

Enhanced Answer Breakdown Report

Improved report page

We've redesigned the report page with a clean, modern look. New filters allow you to sort data by date, department, and group, making it easier than ever to find the information you need.

Transparent Likert scale results

Likert scale survey results are now easier to understand and analyze thanks to color grading. The darker the shade of the color in the report, the more popular the answer.

Images in reports 

The report now shows images for all types of questions, making it easier to review and analyze quiz results with full context. This improvement allows you to see exactly how questions were presented to learners, including any visual aids.

Detailed answer attempt breakdown 

The report now shows all attempts for tests and surveys, including those within courses and presentations. This allows you to: 

• Assess real preparation levels 

• Identify where improvements are needed

• Understand how many attempts it typically takes to pass a test

Convenient XLSX report export 

Export your data to Excel for deeper analysis or schedule automatic email reports to keep your team informed.

ProctorEdu Integration Update: Important Action Required

We’ve enhanced the connection between iSpring Learn and ProctorEdu, making it easier for you to access proctoring data right in your iSpring Learn reports.

To start getting these valuable statistics, just reconnect the integration. We’ve got a simple step-by-step guide ready to help you out.

Meet the New Knowledge Base in iSpring Learn!

What’s new:

- Customizable appearance. You can now personalize the Knowledge Base with your company’s colors, making everything look consistent and professional.
- Navigation panel. This will help you quickly find what you need, even if there’s a lot of information.
- Spaces. Create collections of materials and control who can access them. This means employees will only see what they need, and administrators can keep everything organized in one place.
- Articles. You can now create, open, and read articles online without downloading anything.

Plus, employees can add useful information to the Knowledge Base to share their unique expertise with the team.

New Messenger and 360° Review

Updated Messenger
You can now chat with colleagues, discuss learning outcomes, or address work-related issues directly in iSpring Learn. Simply create a group chat with your team members or start a one-on-one conversation with a colleague.

Employee Development Dynamics Based on 360° Review
If you conduct 360° reviews, tracking employees’ growth just got easier. We've added a new "before and after" report that displays an employee's results before and after training.
The 360° Review feature is available in the Business plan.

Versatile grading system in On-The-Job Training

We are introducing a new feature that allows you to create customized rating scales, empowering you to gain deeper insights into an employee's performance against the specified criteria. By simplifying the assessment process, this feature enhances the reliability of results for On-the-Job sessions. To get started, simply create a name for your scale, outline the levels, and allocate points accordingly. Now you’re ready to begin!

Additionally, you have the flexibility to select different scales for evaluating various criteria within a single observation checklist, tailoring the assessment to your specific needs.