Accessibility Conformance Report (iSpring Talkmaster)
(Based on VPAT® Version 2.4)
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Product Information
Name of Product/Version: Accessibility mode of the iSpring TalkMaster dialogue simulation player, version 11.3.5.15011
Report Date: 16 May 2024
Product Description: The mode that makes dialogue simulations fully accessible for people with disabilities
Contact Information: [email protected]
Notes: This report has been compiled for the accessibility mode of the dialogue simulation player produced by iSpring.
Evaluation Methods Used:
The evaluation was completed with functional and usability testing of the product based on existing product knowledge. The evaluation was completed in the up-to-date versions of Google Chrome, Mozilla Firefox, and Safari, together with numerous screen readers including JAWS, NVDA, and VoiceOver.The evaluation was completed, in part, together with people with disabilities invited for this purpose.
The evaluation was completed, in part, using automated accessibility check tools including Google Lighthouse and Siteimprove Accessibility Checker.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
|
Standard/Guideline |
Included in Report |
|
Level A (Yes) Level AA (Yes) Level AAA (No) |
|
|
Level A (Yes) Level AA (Yes) Level AAA (No) |
|
|
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 |
(Yes) |
Terms
The terms used in the Conformance Level information are defined as follows:
-
Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
-
Partially Supports: Some functionality of the product does not meet the criterion.
-
Does Not Support: The majority of product functionality does not meet the criterion.
-
Not Applicable: The criterion is not relevant to the product.
-
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.1 Report
Tables 1 and 2 also document conformance with Revised Section 508:
-
Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing
-
Chapter 6 – 602.3 Electronic Support Documentation
Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
|
Criteria |
Conformance Level |
Remarks and Explanations |
|
1.1.1 Non-text Content (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The accessibility mode of the dialogue simulation player includes alt text for non-text objects. The author should add the alt text to the non-text objects or text boxes with the description of the non-text objects next to these non-text objects. |
|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The transcript of the audio and video tracks should be provided in the scene text or the character text. |
|
1.2.2 Captions (Prerecorded) (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product does not contain synchronized media. For the unsynchronized media, the author has to include the information in the scene text or the character text. |
|
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product does not include synchronized media files. For the unsynchronized media, the author needs to include the information in the scene text or the character text, keeping all the visual information, inaudible sounds, and other visual effects in mind. The author can include an audio track with the description of the media content. |
|
1.3.1 Info and Relationships (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product is semantically divided into three areas: the content portion, and the top and bottom bars. Each area has its own semantic markup, ARIA landmarks, roles, and labels that can be programmatically determined. |
|
1.3.2 Meaningful Sequence (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product displays the content items, one after another, in the appointed order. |
|
1.3.3 Sensory Characteristics (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product does not use any sensory characteristics such as size, visual location, orientation, or sound. The author should keep in mind that the content added in the scenes does not depend on sensory characteristics. |
|
1.4.1 Use of Color (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product does not rely on the use of color. The author should not include content in the scenes that relies on the use of color on the dialogue simulation slides. |
|
1.4.2 Audio Control (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product includes controls for the audio and video content. |
|
2.1.1 Keyboard (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product supports keyboard navigation and does not prevent using a mouse or other input devices when using a keyboard. |
|
2.1.2 No Keyboard Trap (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product supports keyboard and rules out the possibility of a keyboard trap. |
|
2.1.4 Character Key Shortcuts (Level A 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Not Applicable |
The product does not support shortcuts. |
|
2.2.1 Timing Adjustable (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Not Applicable |
The product does not allow timing. |
|
2.2.2 Pause, Stop, Hide (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Not Applicable |
The product does not include automatically updated, flashing, blinking, or scrollable content. |
|
2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Not Applicable |
The product does not include flashing or blinking objects. |
|
2.4.1 Bypass Blocks (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product supports bypassing repeated elements in the bottom bar. |
|
2.4.2 Page Titled (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product presents the page title. The author should include the dialogue simulation title for it to be available. The page title will be the same as the text entered in the publish window. |
|
2.4.3 Focus Order (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product presents only a single focus order. |
|
2.4.4 Link Purpose (In Context) (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The author should make sure the included hyperlinks are titled accordingly. |
|
2.5.1 Pointer Gestures (Level A 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Not Applicable |
The product does not support touch screen gestures. |
|
2.5.2 Pointer Cancellation (Level A 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Supports |
The down-event of the pointer is not used to execute any part of the function. |
|
2.5.3 Label in Name (Level A 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Supports |
The dialogue simulation presentation player provides accessible names for its components and controls. |
|
2.5.4 Motion Actuation (Level A 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Not Applicable |
The product does not support motion actuation. |
|
3.1.1 Language of Page (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The author should select the player language prior to publishing. |
|
3.2.1 On Focus (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product does not change context when learners change focus. |
|
3.2.2 On Input (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
Changing the setting of any user interface component does not automatically cause a change of context. |
|
3.3.1 Error Identification (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product warns of any errors or constraints in text form. To read the error message again, Ins ert + B have to be pressed in JAWS and NVDA. |
|
3.3.2 Labels or Instructions (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
All inputs have labels and are accessible to assistive technologies. |
|
4.1.1 Parsing (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The markup of the product has complete start and end tags and attributes; IDs are unique. |
|
4.1.2 Name, Role, Value (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product provides role, state, and val ue information on all user interface components enabling compatibility with assistive technology. |
Table 2: Success Criteria, Level AA
|
Criteria |
Conformance Level |
Remarks and Explanations |
|
1.2.4 Captions (Live) (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Not Applicable |
There is no live audio or video content |
|
1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product does not include synchronized media. The author should include audio tracks that provide the information about actions, characters, scene changes, and on-screen texts that are important and are not described or spoken in the main soundtrack. |
|
1.3.4 Orientation (Level AA 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Supports |
The product is only available in desktop browsers and is displayed correctly in both portrait and landscape screen mode. |
|
1.3.5 Identify Input Purpose (Level AA 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Supports |
The input fields in the product are preprogrammed to contain a certain type of data: text, email, or numbers. |
|
1.4.3 Contrast (Minimum) (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product is using a sufficient contrast ratio with the controls. The author should keep in mind the contrast ratio of the content used, by using services such as WebAIM Contrast Checker. |
|
1.4.4 Resize text (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product supports zooming in on text and controls using the zoom settings in desktop browsers. |
|
1.4.5 Images of Text (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Not Applicable |
The product does not contain images. |
|
1.4.10 Reflow (Level AA 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Supports |
When the browser window with the content is resized, the content of the product is adapted to the new size without losing any information and functionality and can be scrolled vertically. |
|
1.4.11 Non-text Contrast (Level AA 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Supports |
The author should keep in mind the contrast ratio of the content used, by using services such as WebAIM Contrast Checker. |
|
1.4.12 Text Spacing (Level AA 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Supports |
The product does not provide the ability to change line height, spacing following paragraphs, letter spacing, or word spacing. If these are changed using a third-party tool, the product does not lose any information or functionality. |
|
1.4.13 Content on Hover or Focus (Level AA 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Supports |
Additional content is dismissible, hoverable, and persistent. |
|
2.4.5 Multiple Ways (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) – Does not apply to non-web software 504.2 (Authoring Tool) – Does not apply to non-web docs |
Supports |
The product is a single-page application (SPA) that provides multiple content navigation types - using navigation controls and using the question list. Single available way to the result slide is important for the dialogue simulation to be completed. |
|
2.4.6 Headings and Labels (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product is semantically divided into three areas: the content portion, and the top and bottom bars. Each area has its own label. |
|
2.4.7 Focus Visible (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The focus of the product is visible. |
|
3.1.2 Language of Parts (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Partially Supports |
The product can determine the human language used for the entire player. The author should select the content language before publishing. |
|
3.2.3 Consistent Navigation (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) – Does not apply to non-web software 504.2 (Authoring Tool) – Does not apply to non-web docs |
Supports |
The product displays the content items one after another, in the appointed order. |
|
3.2.4 Consistent Identification (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) – Does not apply to non-web software 504.2 (Authoring Tool) – Does not apply to non-web docs |
Supports |
Functional components are consistently identified. |
|
3.3.3 Error Suggestion (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
In case of an incorrect password, an error message appears with an understandable pre-programmed text. The product warns of any errors or constraints in text form. To read the error message again, Ins ert + B have to be pressed in JAWS and NVDA. |
|
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) |
Supports |
The product does not allow users to change their answers in the process because it influences the final score. |
|
4.1.3 Status Messages (Level AA 2.1 only) Also applies to: Revised Section 508 – Does not apply |
Supports |
Status messages can be programmatically determined through role or properties without receiving focus. |
Table 3: Success Criteria, Level AAA
Notes: The product has not been evaluated for WCAG 2.1 Level AAA conformance.
Revised Section 508 Report
Chapter 3: Functional Performance Criteria (FPC)
|
Criteria |
Conformance Level |
Remarks and Explanations |
|
302.1 Without Vision |
Supports |
The product does not require user vision. The content can be computer defined using secondary technologies. |
|
302.2 With Limited Vision |
Supports |
The product enables users to make use of limited vision. It uses a contrast ratio of 4.5:1 and supports standard browser scale. |
|
302.3 Without Perception of Color |
Supports |
The author should not include content that relies on the use of color on the dialogue simulation slides. |
|
302.4 Without Hearing |
Supports |
Authors can create content that is functional for users without hearing. |
|
302.5 With Limited Hearing |
Supports |
Authors can create content that is functional for users with limited hearing. |
|
302.6 Without Speech |
Supports |
The product does not require speech input or voice control. |
|
302.7 With Limited Manipulation |
Supports |
The product has default controls and provides accessible keyboard navigation. |
|
302.8 With Limited Reach and Strength |
Supports |
The product is not restricted by limited reach or strength. |
|
302.9 With Limited Language, Cognitive, and Learning Abilities |
Supports |
The product has a simple and accessible interface. The author should provide simple and accessible content and sele ct the content and the player language prior to publishing. |
Chapter 4: Hardware
Notes: Not Applicable to the productChapter 5: Software
Notes:The accessibility mode of the dialogue simulation player is a web app, does not have access to platform accessibility services, and does not include components that have access to platform accessibility services.
Not all criteria of Section 502 and 503 have been evaluated as it is not mandatory according to Section 501.1’s Scope - Where Web applications do not have access to platform accessibility services and do not include components that have access to platform accessibility services, they shall not be required to conform to 502 or 503 provided that they conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).
|
Criteria |
Conformance Level |
Remarks and Explanations |
|
501.1 Scope – Incorporation of WCAG 2.0 AA |
See WCAG 2.1 section |
The product conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.1. See information in WCAG 2.1 section. |
|
|
|
|
|
502.2.1 User Control of Accessibility Features |
Not Applicable |
The product is not platform software. |
|
502.2.2 No Disruption of Accessibility Features |
Not Applicable |
The product does not disrupt platform accessibility features. |
|
502.3 Accessibility Services |
Not Applicable |
The product is not platform software. |
|
503 Applications |
Not Applicable |
The product is not platform software. |
|
504 Authoring Tools |
Not Applicable |
The product is not an authoring tool. |
Chapter 6: Support Documentation and Services
Notes: Documentation in electronic format, including Web-based self-service support, does not conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0
|
Criteria |
Conformance Level |
Remarks and Explanations |
|
601.1 Scope |
|
|
|
602 Support Documentation |
|
|
|
602.2 Accessibility and Compatibility Features |
Supports |
Help docs have references to the application of accessibility and compatibility features. |
|
602.3 Electronic Support Documentation |
Does Not Support |
|
|
602.4 Alternate Formats for Non-Electronic Support Documentation |
Not Applicable |
|
|
603 Support Services |
|
|
|
603.2 Information on Accessibility and Compatibility Features |
Supports |
Support is provided via the following channels: - email support at [email protected] - phone support at +1 800 640 0868 - online chat on ispringsolutions.com - Webinars |
|
603.3 Accommodation of Communication Needs |
Supports |
Technical support is provided 24/7 and is multilingual. |
Legal Disclaimer
This document is provided for information purposes only and is subject to change without notice. The information contained in this document represents the current view of iSpring Solutions, Inc. on the issues discussed in it as of the date of publication. iSpring Solutions, Inc. does not warrant that this document is error free or make any other warranties, expressed or implied, in this document (including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement). iSpring Solutions, Inc. specifically disclaims any liability with respect to this document and no contractual obligations or commitments on the part of iSpring Solutions, Inc. are formed either directly or indirectly by this document.
See the reports on other iSpring products:
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